Step by step instructions to McAfee Virus Scan Enterprise 8.x

Problem

When you click Help, Help Topics from Virus Scan, the mistake underneath is accounted for:

  • Warning
  • Can’t actuate Help

The Help records were already accessible as a major aspect of an effective Virus Scan Enterprise (VSE) establishment.

Cause

After effective download, the document vse.chm has turned out to be degenerate.

The document vse.chm is missing or can’t be downloaded.

Solution

In the event that you have introduced VSE locally, without utilizing McAfee Installation Designer (MID)

It is likely the fundamental document has turned out to be ruined. Power another download of the vse.chm record.

  • Briefly cripple VSE Access Protection.
  • See www.mcafee.com/activate for directions.
  • Open Windows Explorer and explore to Virus Scan Enterprise organizer:
  • Default area: ..\Program Files\McAfee\Virus Scan Enterprise\Res<Language_Code>
  • For dialect codes, see Mcafee.com/activate .
  • Find and right-click vse.chm and select Delete.
  • Open the Virus Scan Console and snap Help, Help Topics.
  • Snap Yes when provoked with the message underneath. This will download another vse.chm record from the Internet. After the download is finished, the Help record is appeared.
  • Download Help File
  • Help document isn’t accessible on this framework. Might you want to download it now?
  • Re-empower VSE Access Protection.

Arrangement

In the event that you have introduced VSE locally utilizing a custom MID bundle which incorporated the Help records

At the point when VSE is introduced utilizing a MID bundle that incorporates the assistance documents, there are two choices to determine the issue.

  • Select Repair and the choice Re-introduce McAfee VirusScan Enterprise.

Vital: Selecting Repair and the choice Detect and repair absent or degenerate documents won’t repair or supplant the record. To utilize Detect and repair absent or degenerate documents utilize the second alternative underneath.

To Run the VirusScan Enterprise Repair alternative:

  • Snap, Start, Settings, Control Panel, Add/Remove Programs.
  • Select McAfee Virus Scan Enterprise and select Change.
  • In the McAfee Virus Scan Enterprise Setup Screen select Repair.
  • Select Re-introduce McAfee Virus Scan Enterprise.
  • Snap Install.
  • Deselect Update Now and Run On-Demand Scan before clicking Finish.
  • Erase vse.chm and Select Repair and the choice Detect and repair absent or degenerate documents.
  • Briefly cripple VSE Access Protection.
  • See mcafee support phone number for directions.
  • Open Windows Explorer and explore to VirusScan Enterprise organizer:
  • Default area: ..\Program Files\McAfee\VirusScan Enterprise\Res<Language_Code>
  • For dialect codes, see mcafee support phone number .
  • Find and right-click vse.chm and select Delete.
  • Re-empower VSE Access Protection.
  • Snap Start, Settings, Control Panel, Add/Remove Programs.
  • Select McAfee VirusScan Enterprise and select Change.
  • In the McAfee VirusScan Enterprise Setup Screen select Repair.
  • Select Detect and repair absent or degenerate records.
  • Snap Install.
  • Deselect Update Now and Run On-Demand Scan, at that point click Finish.

Related Information

mcafee support phone number – How to incorporate the Help documents when introducing Virus Scan Enterprise 8.x

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